Shipping Policy

Processing & Shipping We pack and ship every order fast. Orders are processed and shipped out in a quick, timely manner — no unnecessary delays.

Shipping Confirmation Once your order ships, you'll get a confirmation email with tracking so you can follow it the whole way.

Questions Got a question about your shipment? Email us at carterfredrickson@flsolutions3pl.com and we'll get you an answer fast.

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Returns & Refunds Policy

We stand behind what we make.

Refund Eligibility We offer 100% refunds on items that have not been damaged by the customer. If your item arrives defective, damaged in transit, or isn't what you ordered, we'll make it right.

What's Not Covered Refunds are not available for items damaged after delivery due to customer use, wear, washing, or handling.

How to Request a Refund Email us at carterfredrickson@flsolutions3pl.com with your order number and a description of the issue within 30 days of delivery, and we'll take it from there.